Frequently Asked Questions

Everything you need to know about your Monarch Store experience.

How long does shipping take and what are the costs?

We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $75. For orders under $75, a flat rate of $5.99 applies.

What is your return and exchange policy?

We want you to love your fit. If you're not satisfied, you can return or exchange unworn items with original tags attached within 30 days of delivery. Returns are processed within 7 business days of receipt.

How do I find the right size for me?

Every product page features a detailed 'Size Guide' link. We provide specific measurements for chest, waist, and length to ensure you find the perfect Monarch fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Monarch Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are our pillars. 80% of our current collection is made from organic cotton or recycled polyester. We are committed to reaching 100% sustainable materials by the end of next year.

Can I track my order once it has been placed?

Yes! Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey directly to your doorstep.